Know exactly what is happening inside your business. real time email and SMS marketing, customer grouping and promotion was never that easy!
Every section on your website can be easily customised with your branding and message content: from customer SMS messages and emails, to customer facing MOBILE APPS, and even your EPOS apps. Adapt your settings and choose what communications you send to which customers and when.
Our cloud platform is easy to integrate with other software tools and platforms. Our platform comes with CRM, Credit card payment module, Reward pointing, Online booking platforms, Calendar Dashboard and reports.
Use loyalty strategy to retain customer and offer reward to your most loyal customers, provide accurate wait time information, book customer appointments and assign customers to available colleagues.
Improve reservation management, use calendar dashboard , plan , organise and allocate table arrangement and improve your brilliant customer serving capabilities. Your central dashboard can give you hourly, daily, weekly and monthly reservation view on a grid.
Access your dashboard, management console of your ecommerce, mobile apps, EPOS or CRM from any device including Android, Windows or iOS tablet, mobile applications and smartwatch, to view, manage your business operation online.
Customers can join the queue for service, request help, book appointments, and get an estimated wait time, queue position and/or ticket number via a Qudini self-service kiosk. The kiosk design and experience can be customised through the platform, and the kiosk deployed on any device or larger touch-screen digital signage display.
Increase traffic for your services by allowing customers to book their appointment times online. Customise, configure and embed your own online appointment booking solution directly into your website and allow customers to make bookings online.
Personalise your customer relationship by sending customers automatic or manually triggered SMS updates with information on their queue position, upcoming appointment reminders, and more.
Remind your customers about their upcoming reservation or event booking though confirmation, reminder, cancellation or other email notification.
Allow customers to use and claim , retrieve their registered details using unique membership PIN number and they can enjoy promotional offers.
Maintain customer engagement by allowing customers with smartphones to check order status update, order history, review ratings and engage with your brand’s content via a branded weblink in an SMS message. (Using our whitelabel app or SDKs.)
Manage your all social media walls on your dashboard will give you full insight into your business social media presence and keep updated with your followers.
Use dashboard is a single point of your business contact as well as check all notification email, order confirmation, reservation notice directly on your webmail.
Use the business intelligence analytics dashboard and reports about customer data and to gain insight into your business’s operations and performance. Learn why customers visit your restaurant, how many order they place, what they order and how many leave… plus more invaluable information.
Send a follow-up email to your customers by email after their visit and get feedback on their experience, or give your customers an opportunity for your business improvement.
Give your customers discount vouchers as a reward for joining the your business. Orderpin has a proven 18% redemption of vouchers sent to customers by SMS or weblink.
Instead of online – you also can print bulk amount of coupon code and distribute in your locals to promote your website. We have proven this method to increase 20% of engagement instead of sending thousands of flyers.
Our platform is available in multiple languages, including multiple currencies. Please do contact us if you have any specific requirements.